{"id":2696,"date":"2026-02-08T16:00:09","date_gmt":"2026-02-08T16:00:09","guid":{"rendered":"https:\/\/www.drivoferreira.com\/privacy-policy\/"},"modified":"2026-03-24T16:04:42","modified_gmt":"2026-03-24T16:04:42","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.drivoferreira.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-spectra-id=\"privacidad-hero\"\tstyle=\"overflow: visible; --spectra-background-color: var(--ast-global-color-4); --spectra-overlay-opacity: 0.6;\" class=\"spectra-is-root-container alignfull spectra-overlay-color spectra-overflow spectra-background-color spectra-dim-ratio wp-block-spectra-container\" data-orientation=\"vertical\"\t>\n\t\n<div data-spectra-id=\"privacidad-hero-inner\" style=\"overflow: visible\" class=\"spectra-overlay-color spectra-overflow wp-block-spectra-container\" data-orientation=\"vertical\">\n\t\n\t<h1 data-spectra-id=\"privacidad-h1\" style=\"--spectra-text-color: ast-global-color-0\" class=\"has-text-color has-link-color spectra-text-color wp-elements-f86a73f85252826979969fddcc90e856 wp-block-spectra-content has-text-color has-ast-global-color-0-color\">\n\t\tPrivacy Policy\t<\/h1>\n\n\n\n<h2 class=\"wp-block-heading has-ast-global-color-2-color has-text-color has-link-color has-medium-font-size wp-elements-cc49f19818cac1de98d582e771bf4bd0\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">Comprehensive privacy notice in accordance with the Federal Law on Protection of Personal Data Held by Private Parties<\/h2>\n\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-container-core-group-is-layout-8a01a1db wp-block-group-is-layout-constrained\" style=\"padding-top:60px;padding-right:50px;padding-bottom:60px;padding-left:50px\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-bottom:18px\">Identity and address of the data controller<\/h2>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\"><strong>Dr. Ivo Ferreira<\/strong>, ophthalmologist, with an office located at Dante 6, Colonia Anzures, Alcald\u00eda Miguel Hidalgo, C.P. 11590, Mexico City, Mexico, is the data controller responsible for the processing of the personal data you provide, in accordance with the <strong>Federal Law on Protection of Personal Data Held by Private Parties<\/strong> (LFPDPPP), its Regulations, and the Privacy Notice Guidelines.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:40px;margin-bottom:40px\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-bottom:18px\">Personal data collected<\/h2>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\">For the purposes described in this privacy notice, we may collect the following categories of personal data:<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\" style=\"margin-top:24px;margin-bottom:12px\">Identification and contact data<\/h3>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\">Full name, date of birth, address, email address, landline and\/or mobile phone number.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\" style=\"margin-top:24px;margin-bottom:12px\">Health data (sensitive personal data)<\/h3>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\">Ophthalmological clinical history, general medical background, results of studies and diagnostic tests, diagnoses, previous and current treatments, information about eye surgeries, medications in use, and any other health information necessary to provide appropriate medical care.<\/p>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\">We inform you that health data is considered <strong>sensitive personal data<\/strong> under the LFPDPPP. Its processing requires your express consent, which is obtained at the time of the in-person consultation.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:40px;margin-bottom:40px\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-bottom:18px\">Purposes of data processing<\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\" style=\"margin-top:24px;margin-bottom:12px\">Primary purposes (necessary)<\/h3>\n\n\n\n<ul style=\"line-height:1.9\" class=\"wp-block-list has-medium-font-size\">\n<li>Provide ophthalmological medical care, including diagnosis, treatment, and clinical follow-up.<\/li>\n\n\n\n<li>Create and maintain the clinical record in accordance with NOM-004-SSA3-2012.<\/li>\n\n\n\n<li>Manage appointment and consultation scheduling.<\/li>\n\n\n\n<li>Contact the patient for postoperative follow-up or to communicate study results.<\/li>\n\n\n\n<li>Issue prescriptions, study orders, and necessary medical documentation.<\/li>\n\n\n\n<li>Comply with legal and regulatory obligations applicable to the practice of medicine in Mexico.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\" style=\"margin-top:24px;margin-bottom:12px\">Secondary purposes (not necessary)<\/h3>\n\n\n\n<ul style=\"line-height:1.9\" class=\"wp-block-list has-medium-font-size\">\n<li>Send information about services, news, or educational content related to visual health.<\/li>\n\n\n\n<li>Conduct satisfaction surveys regarding the care received.<\/li>\n\n\n\n<li>Statistical purposes and internal service improvement.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\">If you do not wish your data to be used for secondary purposes, you may notify us by sending an email to <a href=\"mailto:info@drivoferreira.com\">info@drivoferreira.com<\/a> with the subject line &#8220;Secondary purposes.&#8221; Your refusal will not be grounds for denying medical services.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:40px;margin-bottom:40px\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-bottom:18px\">Transfer of personal data<\/h2>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\">Your personal data may be transferred to the following third parties without requiring your consent, in accordance with Article 37 of the LFPDPPP:<\/p>\n\n\n\n<ul style=\"line-height:1.9\" class=\"wp-block-list has-medium-font-size\">\n<li>Competent health authorities when required by current regulations.<\/li>\n\n\n\n<li>Laboratories, diagnostic imaging centers, or other healthcare professionals involved in your care, when necessary for your medical treatment.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\">Outside the aforementioned cases, no transfers of your personal data to third parties will be made without your prior consent.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:40px;margin-bottom:40px\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-bottom:18px\">ARCO rights<\/h2>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\">You have the right to <strong>Access<\/strong> your personal data in our possession, <strong>Rectify<\/strong> inaccurate or incomplete data, <strong>Cancel<\/strong> their processing when you consider they are no longer required for any of the stated purposes, or <strong>Oppose<\/strong> their processing for specific purposes (ARCO rights).<\/p>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\">To exercise any of these rights, you must send a request to the email address <a href=\"mailto:info@drivoferreira.com\">info@drivoferreira.com<\/a> with the following information:<\/p>\n\n\n\n<ol style=\"line-height:1.9\" class=\"wp-block-list has-medium-font-size\">\n<li>Full name of the data subject.<\/li>\n\n\n\n<li>A clear and precise description of the personal data for which you wish to exercise any of the ARCO rights.<\/li>\n\n\n\n<li>Any document or element that facilitates the location of your data.<\/li>\n\n\n\n<li>A copy of a valid official identification (INE, passport, or professional license).<\/li>\n<\/ol>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\">The data controller will respond to your request within a maximum period of <strong>20 business days<\/strong> from its receipt. If the request is deemed valid, it will be fulfilled within the following 15 business days after the response is communicated.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:40px;margin-bottom:40px\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-bottom:18px\">Revocation of consent<\/h2>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\">You may revoke the consent you have granted for the processing of your personal data. However, please note that it may not be possible to fulfill your request immediately in all cases, as certain legal obligations may require the continued processing of your personal data.<\/p>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\">To revoke your consent, send a request to <a href=\"mailto:info@drivoferreira.com\">info@drivoferreira.com<\/a> with the subject line &#8220;Revocation of consent,&#8221; including your full name and a copy of a valid official identification.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:40px;margin-bottom:40px\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-bottom:18px\">Limitation of use and disclosure<\/h2>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\">If you wish to limit the use or disclosure of your personal data, you may send your request to <a href=\"mailto:info@drivoferreira.com\">info@drivoferreira.com<\/a> with the subject line &#8220;Limitation of use.&#8221; We will confirm your enrollment in our exclusion list.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:40px;margin-bottom:40px\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-bottom:18px\">Use of cookies and tracking technologies<\/h2>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\">The website <strong>drivoferreira.com<\/strong> may use cookies, web beacons, and other tracking technologies for analytical and site functionality purposes. These technologies allow us to collect data such as browser type, operating system, pages visited, browsing time, IP address, and site usage patterns.<\/p>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\">The data obtained through these technologies is used to improve the browsing experience and understand website usage. Users may disable cookies through their browser settings, which could affect the functionality of some sections of the site.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:40px;margin-bottom:40px\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-bottom:18px\">Security measures<\/h2>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\">Dr. Ivo Ferreira has implemented administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, unauthorized use, access, or processing, in accordance with the provisions of the LFPDPPP and its Regulations.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:40px;margin-bottom:40px\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-bottom:18px\">Changes to the privacy notice<\/h2>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\">This privacy notice may be subject to modifications, changes, or updates arising from new legal requirements, the office&#8217;s own needs, or other causes. Any changes will be published on this same page: <a href=\"https:\/\/www.drivoferreira.com\/politica-de-privacidad\/\">drivoferreira.com\/politica-de-privacidad<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:40px;margin-bottom:40px\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-bottom:18px\">Competent authority<\/h2>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\">If you believe that your right to personal data protection has been violated, you have the right to file a complaint with the <strong>National Institute for Transparency, Access to Information, and Personal Data Protection (INAI)<\/strong> to enforce your rights. For more information, visit <a href=\"https:\/\/home.inai.org.mx\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.inai.org.mx<\/a> or call 800 835 4324.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:40px;margin-bottom:40px\"\/>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.7\"><strong>Contact for privacy matters:<\/strong><br>Email: <a href=\"mailto:info@drivoferreira.com\">info@drivoferreira.com<\/a><br>Phone: <a href=\"tel:+525514801470\">(+52) 55 1480 1470<\/a><br>Address: Dante 6, Anzures, Miguel Hidalgo, C.P. 11590, Mexico City, Mexico.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:40px;margin-bottom:40px\"\/>\n\n\n\n<p style=\"font-size:14px;line-height:1.7\"><em>Last updated: March 2026.<\/em><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Identity and address of the data controller Dr. Ivo Ferreira, ophthalmologist, with an office located at Dante 6, Colonia Anzures, Alcald\u00eda Miguel Hidalgo, C.P. 11590, Mexico City, Mexico, is the data controller responsible for the processing of the personal data you provide, in accordance with the Federal Law on Protection of Personal Data Held by 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